1. Introduction
Welcome to Karseell Beauty ES. This Shipping Policy outlines the procedures and guidelines for shipping products purchased on our website.
2. Shipping Locations
We currently ship to addresses within Spain. We do not offer international shipping at this time. Shipping options and rates may vary depending on your location.
3. Shipping Methods and Costs
We offer the following shipping methods:
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Standard Shipping: Typically delivered within 3–5 business days. Shipping costs are calculated at checkout based on the weight of the items and the delivery location.
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Express Shipping: Typically delivered within 1–2 business days. Additional charges apply, and shipping costs are calculated at checkout based on the weight of the items and the delivery location.
4. Processing Time
Orders are processed within 1–2 business days from the purchase date. Orders placed on weekends or holidays will be processed on the next business day.
5. Shipping Times
Delivery times vary depending on the shipping method selected and the delivery location. Please note that shipping times are estimates and may be affected by factors such as weather conditions or carrier delays.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status using the tracking number provided.
7. Shipping Restrictions
We are not responsible for delivery delays or issues caused by incorrect or incomplete shipping addresses provided by the customer. Please ensure your shipping address is accurate before placing your order.
8. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us at karseellspain@gmail.com as soon as possible. We will work with the carrier to resolve the issue and arrange a replacement or refund if necessary.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our [Returns Policy] (insert link) available on our website.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at karseellspain@gmail.com.